One-Time Phone Support

One-Time Phone Support

2.71 out of 5
(7 customer reviews)

$199.00

Phone support is charged per incident at a cost of $199 per. Before receiving support you must first purchase a phone support request below. If you have a time preference please list in the order notes box on the order form.

How it works

  • You add the plan to your cart and purchase
  • You make sure the phone number you supply on the order form is the one you wish to be contacted at
  • You'll receive a confirmation of purchase via email
  • If ordered within business hours we're usually good at responding via phone within the hour but under certain conditions it can take up to 24
  • If ordered outside business hours a response will be subject to the availability of a tech
  • Either way we strive to get you up and running as quickly as humanly possible – satisfaction guaranteed


SKU: PSUP. Category: .
2.71 out of 5

7 reviews for One-Time Phone Support

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  1. michael4
    1 out of 5

    (verified owner) – :

    It’s been a week after purchasing paid phone support, still no response.

  2. Jordan
    5 out of 5

    (verified owner) – :

    Received a call back within 24 hours and within my call-time window. Tom was able to solve my problem immediately. He was very accommodating while I got other stakeholders on the phone. Saved the client a lot of time and money that would have been spent troubleshooting on my own.

  3. support12
    1 out of 5

    – :

    Hello, I’ve been trying to get access to anyone from Synergration. Are you still in business? I have paid for 2 licenses of OpenSync, installed one of the licenses and about to install the second license. I recently moved OpenSync from one machine to another within the same company. The serial number is different and therefore, I am unable to use the same Registration Code. I tried calling, emailing, and calling again. The mailbox is full. Please call me or email me as I need this resolved immediately. My customer is unhappy at the delay. Thank you.

  4. Daniel
    1 out of 5

    (verified owner) – :

    Support took over 24 hours to reach me the first time by phone. After a brief, diagnostic phone call, they reverted to only emails on a roughly 6 to still-waiting-48hours response time. The end result was they said nothing was wrong with my company file and did not provide any useful support meanwhile I figured it out on my own. Money poorly spent. I would not recommend this service.

  5. Ron Smith
    1 out of 5

    (verified owner) – :

    Submitted help request 2 days ago, paid for support this morning, have not received email or phone call. Boss is NOT happy.

  6. mckaylodge@gmail.com
    5 out of 5

    (verified owner) – :

    Received a call-back same day with a fix and avoided the high cost of wasting my time trying to solve the problem.

  7. susan@ccpvideos.com
    5 out of 5

    (verified owner) – :

    I was so grateful that Tom too time to get back to me so quickly … I was in a critical situation and needed someone that was more knowledgeable than I am … I’m far from being a Geek! Tom stayed on the phone with me to make sure AccessRT was up and running as it should. He went above and beyond. THANK YOU THANK YOU THANK YOU
    Susan, CCPVideos.com

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