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Viewing 15 posts - 1 through 15 (of 90 total)
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  • in reply to: Quickbooks crashes after running OpenSync #63775

    Pavel Brun
    Premium Member

    I am aware of an error in the table, which I have to address. It is a sync error but a sync error should not cause Quickbooks to crash.

    Paul

    in reply to: Quickbooks crashes after running OpenSync #63762

    Pavel Brun
    Premium Member

    The crash occurred just now and this was after a fresh reboot of the system as well. I have sent across all associated logs, so please let me know what you find.

    Paul

    in reply to: Quickbooks crashes after running OpenSync #63738

    Pavel Brun
    Premium Member

    Hi Yudel,

    I send across logs from the OpenSync program and it all appears to send successfully, but we hear nothing. I have sent logs across multiple times and after requesting an update from you, you ask us to send logs.

    Does the Send Log function actually work? Do you get those logs? It would be good to get acknowledgement to that affect.

    Paul

    in reply to: Quickbooks crashes after running OpenSync #63736

    Pavel Brun
    Premium Member

    I should say, that I am actively starting to look into this at the moment. 🙂

    in reply to: Quickbooks crashes after running OpenSync #63733

    Pavel Brun
    Premium Member

    I am really looking to develop my own API, but it may take some time.

    Paul

    in reply to: Quickbooks crashes after running OpenSync #63731

    Pavel Brun
    Premium Member

    So, I was the one that originally opened this ticket. The problem still exists and I don’t have any way to resolve this issue for my client.

    in reply to: Ticket Parameter invalid??? #63476

    Pavel Brun
    Premium Member

    I sent the log files through the application. Please confirm that you have received them and advise of a solution.

    Paul

    in reply to: Quickbooks crashes after running OpenSync #62911

    Pavel Brun
    Premium Member

    Hi Josh,

    Doesn’t the OpenSync application have to log in as “admin”? That was my understanding from the start to allow for proper sync with all information and adding itself to the integrated app list. I will look at the .TIG file and see where we sit in terms of file size for the TIG file.

    Paul

    in reply to: Quickbooks crashes after running OpenSync #62627

    Pavel Brun
    Premium Member

    I will have to find the time to completely reinstall those applications.

    in reply to: Quickbooks crashes after running OpenSync #62618

    Pavel Brun
    Premium Member

    Do you mean a complete reinstall of Quickbooks and OpenSync?

    Paul

    in reply to: Race Condition issue (revisited) #62617

    Pavel Brun
    Premium Member

    just bringing this up to the top to get visibility.

    in reply to: Adding new customer says "Name specified already exists on file" #17122

    Pavel Brun
    Premium Member

    I found the name in the “Vendor” List, I had to look at “All Vendors” instead of just active ones.

    Thanks
    Paul

    in reply to: Adding new customer says "Name specified already exists on file" #17104

    Pavel Brun
    Premium Member

    It specifies: “Name specified already exists on file”.

    That is it….usually, when I get this error, then it actually means the name exists, but it reality, it doesn’t….anywhere.

    Paul

    in reply to: Adding new customer says "Name specified already exists on file" #17039

    Pavel Brun
    Premium Member

    Done…..attached are the log files….

    Attachments:
    You must be logged in to view attached files.

    Pavel Brun
    Premium Member

    aa
    20170915.150351 I 5752 RequestProcessor ========= Started Connection =========
    20170915.150351 I 5752 RequestProcessor Request Processor, QBXMLRP2 v13.0
    20170915.150351 I 5752 RequestProcessor Connection opened by app named ‘OpenSync’
    20170915.150351 I 5752 CertVerifier The Authenticode signature validated OK.
    20170915.150354 I 5752 RequestProcessor OS: Microsoft Standard Edition (build 9200), 64-bit
    20170915.150354 I 5752 RequestProcessor Current User is in AdminGroup
    20170915.150354 I 5752 RequestProcessor Current Process Integrity Level : 2000
    20170915.150355 I 5752 RequestProcessor Quickbooks is not running currently
    20170915.150355 I 5752 RequestProcessor Launch a new instance of Quickbooks
    20170915.150356 I 5752 RequestProcessor Getting the IUnknown COM instance of QB
    20170915.150357 I 5752 RequestProcessor Opening the file in the DoNotCare mode.
    20170915.150403 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150403 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150403 I 7888 QBSDKMsgSetHandler QUERY: Host
    20170915.150403 I 7888 QBSDKMsgSetHandler Request 1 completed successfully.
    20170915.150403 I 7888 MsgSetHandler Finished.
    20170915.150403 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150403 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150403 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150403 I 7888 QBSDKMsgSetHandler QUERY: Company
    20170915.150403 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150403 I 7888 MsgSetHandler Finished.
    20170915.150403 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150403 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150403 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150403 I 7888 QBSDKMsgSetHandler QUERY: Preferences
    20170915.150403 I 7888 QBSDKMsgSetHandler Request 1 completed successfully.
    20170915.150403 I 7888 MsgSetHandler Finished.
    20170915.150403 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150404 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150404 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150404 I 7888 QBSDKMsgSetHandler QUERY: DataExtension Definition
    20170915.150404 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150404 I 7888 MsgSetHandler Finished.
    20170915.150404 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150405 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150405 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150405 I 7888 QBSDKMsgSetHandler QUERY: DataExtension Definition
    20170915.150405 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150405 I 7888 MsgSetHandler Finished.
    20170915.150405 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150406 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150406 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150406 I 7888 QBSDKMsgSetHandler ADD: Customer Job
    20170915.150406 E 7888 CustomerStorage::DoAdd The name is already in use: Duntech.
    20170915.150406 I 7888 QBSDKMsgSetHandler Request 1 failed.
    20170915.150406 I 7888 MsgSetHandler Finished.
    20170915.150406 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150406 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150406 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150406 I 7888 QBSDKMsgSetHandler ADD: DataExtension
    20170915.150406 E 7888 DataExtStorage::DoAdd Did not find Customer “”.
    20170915.150406 I 7888 QBSDKMsgSetHandler Request 1 failed.
    20170915.150406 I 7888 MsgSetHandler Finished.
    20170915.150406 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150409 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150409 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150409 I 7888 QBSDKMsgSetHandler QUERY: Customer Job
    20170915.150409 E 7888 CustomerStorage::DoQuery name type mismatch.
    20170915.150409 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150409 I 7888 MsgSetHandler Finished.
    20170915.150409 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150409 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150409 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150409 I 7888 QBSDKMsgSetHandler QUERY: Customer Job
    20170915.150409 E 7888 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150409 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150409 I 7888 MsgSetHandler Finished.
    20170915.150409 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150409 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150409 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150409 I 7888 QBSDKMsgSetHandler QUERY: List Delete
    20170915.150409 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150409 I 7888 MsgSetHandler Finished.
    20170915.150409 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150409 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150409 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150409 I 7888 QBSDKMsgSetHandler QUERY: Estimate
    20170915.150410 E 7888 EstimateStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150410 E 7888 EstimateStorage::BuildEstimateLine This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150410 E 7888 EstimateStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150410 E 7888 EstimateStorage::BuildEstimateLine This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150410 E 7888 EstimateStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150410 E 7888 EstimateStorage::BuildEstimateLine This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150410 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150410 I 7888 MsgSetHandler Finished.
    20170915.150410 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150410 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150410 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150410 I 7888 QBSDKMsgSetHandler QUERY: Transaction Delete
    20170915.150410 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150410 I 7888 MsgSetHandler Finished.
    20170915.150410 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150410 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150410 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150410 I 7888 QBSDKMsgSetHandler QUERY: Entity
    20170915.150410 E 7888 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150410 E 7888 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150410 E 7888 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150410 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150410 I 7888 MsgSetHandler Finished.
    20170915.150410 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150410 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150411 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150411 I 7888 QBSDKMsgSetHandler QUERY: Customer Job
    20170915.150411 E 7888 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150411 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150411 I 7888 MsgSetHandler Finished.
    20170915.150411 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150411 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150411 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150411 I 7888 QBSDKMsgSetHandler QUERY: Customer Job
    20170915.150411 E 7888 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150411 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150411 I 7888 MsgSetHandler Finished.
    20170915.150411 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150411 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150411 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150411 I 7888 QBSDKMsgSetHandler QUERY: Customer Job
    20170915.150411 E 7888 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150411 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150411 I 7888 MsgSetHandler Finished.
    20170915.150411 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150411 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 5752).
    20170915.150411 I 7888 SpecVersion Current version of qbXML in use: 13.0
    20170915.150411 I 7888 QBSDKMsgSetHandler QUERY: Item
    20170915.150411 E 7888 ItemServiceStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150411 E 7888 ItemServiceStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20170915.150411 I 7888 QBSDKMsgSetHandler Request completed successfully.
    20170915.150411 I 7888 MsgSetHandler Finished.
    20170915.150411 I 7888 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 5752), ret = 0.
    20170915.150414 I 5752 RequestProcessor Connection closed by app named ‘OpenSync’
    20170915.150414 I 5752 RequestProcessor ========== Ended Connection ==========

Viewing 15 posts - 1 through 15 (of 90 total)