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This topic contains 9 replies, has 6 voices, and was last updated by  hensonneilneil 3 weeks, 3 days ago.

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  • #8587

    James Naylor
    Participant

    I have downloaded the trial of Xbooks and installed it on a Windows 2008 R2 Remote Desktop server running Excel 2010. The installation reported that it completed successfully, but when I launch excel the xbooks module wasn’t present, only the updates. I checked the COM Add-ins and Xbooks was unticked. When I check the status it says that there was a runtime error on loading. I tried the addin reset procedure by removing and trying to readdm but when I read it, it says that it is not a valid Office add-in module.

    Is this supported on Excel 2010?

    #8588

    James Naylor
    Participant

    I tried to install it on a Windows 8 Pc with Excel 2013 and had the same problem. I fired up an old Windows 2003 server with Excel 2007 on it and it installed fine. I am guessing it has not kept up with the new versions of Office.

    #8597

    Tom Crawford
    Keymaster

    XBooks is supported with Office 2010 and 2013 but you must be using the 32 bit version of Excel.

    #8685

    curt finch
    Participant

    i am on excel 2013 32bit part of ms office home and biz 2013

    i got it to retrieve a list of GL accts successfully

    but if i click on ‘report tool’ it gives me a ‘excel has stopped’ error immediately and tries to restart excel.

    i would like to make it work…..

    #8753

    Tom Crawford
    Keymaster

    We are currently looking into this problem.

    #9141

    Loren Kirkes
    Participant

    I am having the same issue as described by Mr. Finch. I have successfully downloaded the software, installed it, and made the link to QB. I am having problems attempting to Generate a Report or Get Report Data. I do know the link works because I was able to retrieve a list of GL Accounts. I get the “Excel has stopped working” error message. Information included with the crash includes the following files:

    Files that help describe the problem:
    C:\Users\Username\AppData\Local\Temp\443446289.cvr
    C:\Users\Username\AppData\Local\Temp\CVR4EB6.tmp.cvr
    C:\Users\Username\AppData\Local\Temp\WER7568.tmp.WERInternalMetadata.xml
    C:\Users\Username\AppData\Local\Temp\WER8D9A.tmp.appcompat.txt
    C:\Users\Username\AppData\Local\Temp\WER96EE.tmp.mdmp

    #10452

    lanelockard23
    Participant

    Has anyone figured this out yet? I’m having the same issue.

    #10924

    lanelockard23
    Participant

    I guess I will assume that you guys are not going to get this going anytime soon and will move on to another solutions…

    #10963

    Tom Crawford
    Keymaster

    We are in the process of re-working this product to make it more stable in a Windows 8/Office 2013 environment.

    #67326

    hensonneilneil
    Participant

    Yes, its supported

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