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Home Forums OpenSync We see invoices deleted for no reason from time to time?

This topic contains 1 reply, has 1 voice, and was last updated by  rob5 2 years, 7 months ago.

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  • #16000

    rob5
    Premium Member

    Here is the scenerio.

    An invoice is created in MySQL, then synced with update, then it appears one of our accountants modifies this invoice manually within Quickbooks (the program), then another update happens thru open synm for the same invoice, then we see an error in the opensync log that the record has been modified already, anf then we see in the Quickbooks log that it has been deleted by the system.

    So in summary it appears that if we manually modify a invoice after it was put in Quickbooks by opensync it gegts deleted for some reason.

    This is a great concern for us.

    Could you also email your response to rob@appsoft.us just in vase we do not get an alert to your response?

    Thank You
    Rob

    #16155

    rob5
    Premium Member

    I think this post was missed, can someone please respond to my issue?

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