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Home Forums OpenSync Unable to post on message board

This topic contains 21 replies, has 4 voices, and was last updated by  Yudel Rosales 2 years ago.

Viewing 7 posts - 16 through 22 (of 22 total)
  • Author
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  • #64913

    Mark
    Premium Member

    Any updates?

    #65045

    Mark
    Premium Member

    A month with no reply?

    I thought now that we are premium it’s supposed to be 24 hours? I know people get busy, so even 2 days or a week for a non-urgent issue would be more tolerable than a month long wait.

    Can you please look into fixing the problems with the message board that me and others have described.

    #65115

    Mark
    Premium Member

    Two months and no reply?

    Can you please look into this?

    #65128

    Mark
    Premium Member

    This is exactly why I was hesitant to pay for support because of the long delays in receiving support.

    Can you at least respond with something like ‘we are looking into this’ ??

    #65130

    Yudel Rosales
    Keymaster

    What is the messaging problem that you have?

    #65133

    Mark
    Premium Member

    Hi Yudel,

    Thanks for getting back to me. These issues on the message board make it very difficult to post debug logs from the application.

    The issue is pretty clearly laid out earlier in this forum thread. But I can copy and paste it in a new message if you like.

    #65150

    Yudel Rosales
    Keymaster

    I had someone to check on it. Can you try now?

Viewing 7 posts - 16 through 22 (of 22 total)

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