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Home Forums OpenSync Scheduled Sync Process is not running

This topic contains 10 replies, has 2 voices, and was last updated by  Yudel Rosales 3 months, 3 weeks ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #63808

    michael4
    Participant

    When hitting the start buton for the scheduled service nothing happens.

    I upgraded from version 3.0.17 to 3.0.19. I have rebooted the computer and restarted opensync and quickbook numberous times.

    In the Opensync logs: Source: OSMonitor, Descriptoin: Loading

    Please help.

    #63838

    Can you send me your log files please?

    #63922

    michael4
    Participant

    Here are the old logs and a set of new logs with three attemps to start the sync schedule.

    Attachments:
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    #63925

    Can you send me the log files through OpenSync please? Go to Help->Send Diagnostics.
    Thanks

    #63939

    michael4
    Participant

    Sent.

    #63940

    Hello Michael. I already revised your log files and I didn’t see any error. Did you try re-starting your computer?
    Regards,

    #63944

    michael4
    Participant

    Did you read the first post?

    #63945

    michael4
    Participant

    Since it has been almost 4 weeks, I am assuming this is going nowhere. I am unable to use my paid phone support, I am unable to get a refund from my unsued paid phone support, thanks for you help.

    #63946

    I did now. Did you try re-installing OpenSync? It should be a hardware compatibility then. I don’t see error in your log files, it doesn’t throw any error. It is odd.

    #63947

    michael4
    Participant

    I have done everything that you have suggested, any other ideas?

    #63948

    Really sorry for the delay on the refund. It will be issued as soon as possible. That issue it has to be something in your computer that is preventing it to open. Do you have another computer to test it?

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