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Home Forums OpenSync Repeat: key already associated element collection: table account:457

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    jrogers
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    I just signed up for support; I’m hoping to get a response on this issue tomorrow. Repeated below from last week:

    – New installation
    – OS 3.0.28 (Eval)
    – QB Enterprise Contractor 2020 Trial version
    – SQL Server 2012 Express 11.0.7493

    Getting subject error (This key is already associated with an element of this collection: in table account:457) on initial full populate task.

    We are migrating to QB 2020 and I need to make sure everything works, so I am doing trial on a PC (except same SQL Server as current production).

    Haven’t seen any help in forums except somebody with exact same issue, but no solution, in 2016.

    Any thoughts much appreciated; at a standstill.

    Edit: P.S. Turns out I also had the same issue 3 years ago with earlier versions. At that time, a new version of OpenSync appears to have solved the problem, but I am definitely running the latest version now.

    Adding some more detail to my post.

    in log file qbsdklog, the applicable entries seem to be those below (full log uploaded):

    This page on stackoverflow seemed like it might pertain:
    https://stackoverflow.com/questions/17867561/accountrq-iterator-attribute-is-not-wroking-quickbooks-found-an-error-when-pars

    20201002.110716 I 17676 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 18640), ret = 0.

    20201002.110717 I 17676 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 18640).

    20201002.110717 E 17676 XercesSAXErrorHandler Attribute ‘iterator’ is not declared for element ‘AccountQueryRq’ — error at line 2, column 98 in XML data.

    20201002.110717 I 17676 MsgSetHandler Parser error, finishing.

    20201002.110717 I 17676 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 18640), ret = 1.

    20201002.110717 E 18640 RequestProcessor Process Request error = 80042500, There was an error when parsing the provided XML file.
    20201002.110717 I 17676 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 18640).

    20201002.110717 I 17676 SpecVersion Current version of qbXML in use: 13.0
    20201002.110717 I 17676 QBSDKMsgSetHandler QUERY: Account
    20201002.110717 I 17676 QBSDKMsgSetHandler Request completed successfully.
    20201002.110717 I 17676 MsgSetHandler Finished.

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