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This topic contains 6 replies, has 2 voices, and was last updated by  Yudel Rosales 1 month, 2 weeks ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 5, 2019 at 5:06 pm #65401

    peter3
    Participant

    We have purchased OpenSync. We had to reinstall OpenSync on a different computer. The Unlock Code we were previously issued does not work, I believe this to be due to the new serial number the program created upon installation.

    I can’t get any response from Synergration, I’ve been try for several days now.

    How can we get help with this?

    thanks
    Peter

    June 5, 2019 at 8:30 pm #65402

    Yudel Rosales
    Keymaster

    Can you provide the order number or the email that order was purchased under, please? So, I can generate a transfer key.

    June 5, 2019 at 9:40 pm #65403

    peter3
    Participant

    Order: #14532

    thank you.

    June 6, 2019 at 5:20 am #65404

    Yudel Rosales
    Keymaster

    Perfect. Can you email me to opensync@synergration.com in order to provide you with the your transfer key.

    June 7, 2019 at 12:19 am #65407

    peter3
    Participant

    I did email you. Have you not received it?

    June 7, 2019 at 12:27 pm #65408

    peter3
    Participant

    I emailed you like you asked but haven’t heard anything. Who can I contact to get this new code? I need to use the software, haven’t been able to.

    June 7, 2019 at 1:32 pm #65410

    Yudel Rosales
    Keymaster

    I already sent you the transfer key.

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