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This topic contains 2 replies, has 2 voices, and was last updated by  sssikora 6 days, 1 hour ago.

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  • #65775

    kevin9
    Participant

    Opensync,

    I had talked with Quickbooks Customer support, we got that Enterprise support, and they took a look at the issue I am currently troubleshooting.

    We use OpenSync to transfer invoices to Quickbooks from our ERP and everything works just great. Except I get this “Quickbooks – Unrecoverable Error” error. (Please see attachement)

    If I click on “Send”, error is sent to Quickbooks and the transfer works perfectly.
    If I click on “Don’t Send” Quickbooks crashes and nothing gets transferred.

    Error occurs only once, regardless if I am transferring 1 or 100 invoices, but occurs for each transfer. (Which will be scheduled to run every minute)

    Quickbooks support advised me that they have dealt with this before and OpenSync had the solution.

    Please advise,

    Kevin Vargas

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    #65846

    kevin9
    Participant

    bump

    #65923

    sssikora
    Premium Member

    I have a somewhat similar issue. My task runs successfully but when it shuts down QB it crashes it and I get the error above. This has just started recently after years of working flawlessly. Any thoughts?

    Thanks,
    Scott

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