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This topic contains 22 replies, has 4 voices, and was last updated by  Yudel Rosales 1 month, 1 week ago.

Viewing 15 posts - 1 through 15 (of 23 total)
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  • #66064

    eparker
    Participant

    We have an issue with a server where, whenever the server reboots, opensync starts but cannot run any of the tasks, returning the error Quickbooks could not start. Every time we have to open task manager and end quickbooks, then we are able to run the opensync tasks again. Does anyone have a fix for this?

    #66065

    Yudel Rosales
    Keymaster

    Can you attach your log files, please?

    #66075

    eparker
    Participant

    Please see the attached log files

    #66124

    eparker
    Participant

    Unfortunately, it looks like I am unable to attach the actual log files as they are not permitted for security reasons

    #66127

    Yudel Rosales
    Keymaster

    you have to zip them before attaching.

    #66147

    eparker
    Participant

    Try this

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    #66166

    Yudel Rosales
    Keymaster

    it says to check the error table. Can you tell me what the error table has?

    #66178

    dcheeseman
    Participant

    Hi Yudel,

    I’m working with Eric on this same situation. Could you clarify which error table you’re talking about? Do you mean the logs? If so, which ones?

    #66297

    Yudel Rosales
    Keymaster

    The error table is one of the table that OpenSync creates when the database is created. Go to your database, look for the error table and tell me what is saying, please.

    #66299

    eparker
    Participant

    We have opensync updating multiple databases, multiple times a day. Do you want the error tables for all of them?

    #66456

    dcheeseman
    Participant

    Hello,

    I found the error table for the database, but I’m unsure how to export it. Could you give me some instruction on that?

    Thanks.

    #66466

    Yudel Rosales
    Keymaster

    what does it say?

    #66510

    pmcquaid
    Participant

    Hello,

    I have taken over this issue for Eric.
    Can you give us instruction on how to export the Error tables you are looking for? I think that is where we are stuck at.

    #66514

    Yudel Rosales
    Keymaster

    The error table is one of the tables that OpenSync creates when the database gets created. It should be there.

    #66517

    pmcquaid
    Participant

    Hello,

    Please see attached ErrorTables.

    I am not sure this shows why it randomly stops working.

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