We have bought Opensync and we have having issue in closing orders. We are able to enter bills for puchase order but all of our purchase orders are not linked in bills and they are not being closed.
We need association with purchase orders and bills. Can you please help us ?
In order to link a bill to a PO you need to make the following DB entries:
LinkedTxnDetail.IDKEY = Bill.TxnID
LinkedTxnDetail.TxnType = “PURCHASEORDER”
LinkedTxnDetail.TxnID = PurchaseOrder.TxnID
I have issue closing multiple lineitems Purchase order and 1 lineitem Bill. Opensync closes entire PO with full amount where we only have single line item in bill. Example if my Purchase order has 5 line items and we have only good receipt for 1 item with single line item bill… when we sync it closes all 5 line items and inserts bill for all 5 line items.
Please help us ASAP. I have purchased premium support just for this issue. Need your help ASAP.
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