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Home Forums OpenSync Prompted to open QuickBooks after opening QuickBooks

This topic contains 1 reply, has 1 voice, and was last updated by  weston.miller 1 year, 1 month ago.

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  • #63096

    weston.miller
    Participant

    I’m running a trial to see if your software fits the needs of our company and when I try to add a new company file I am prompted to make sure the company file is open in QB. After opening the company file and hitting okay I am presented an error message saying I need to open the company file in QuickBooks. I tried this with OS open as the user and open as a domain administrator, same error.

    Are there any common reasons something like this can happen?

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    #63099

    weston.miller
    Participant

    Nevermind, this ended up being due to a lack of rights of the QuickBooks user. Logged in with the Admin account and its working now. Feel free to close this thread.

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