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This topic contains 3 replies, has 2 voices, and was last updated by  Don Hans 1 week ago.

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  • #66792

    Don Hans
    Participant

    I have a customer is in Pendleton OR who’s facility was totally flooded out last week . To recover, the company restored the server OpenSync is running on to a VMware server in their corporate headquarters.

    After the restore, OpenSync is appearing as unlicensed, and is displaying a serial number of 2116000557.

    Need an unlock code for the product.

    Thanks.

    #66793

    Don Hans
    Participant

    Just FYI – this is urgent. I already emailed several times about this, and this customer has been down for a week already. The software wont run and claims the eval period has expired.

    #66795

    Yudel Rosales
    Keymaster

    Can you provide your order number, please?

    #66796

    Don Hans
    Participant

    Order: #16213. I also sent several emails about this and included the original order.

    thanks

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