OpenSync Refresh Causes Quickbook Error

[dnguyenParticipant]

Hello!

Right now I have opensync refresh quickbooks every 10min but sometimes I’ll get an error log in event viewer that says, “SDKCompanyFileOpenEventHandler::OnNotify : SR Cleanup failed for admin user”. It happens frequently. Does anyone know what causes this?

Also, is there a way to create a time frame for when opensync pauses? I’d like it to run during the day but then pause at night. How can I set this up?

Thanks!

[Yudel RosalesKeymaster]

If you want that OpenSync runs only day time; you want to use windows task scheduler with “OSRun.exe”, you don’t have to create a schedule task. Just create a regular task and open windows task scheduler (Watch this video: https://www.youtube.com/watch?v=8986eNlXjos to learn how it works, In the argument you can put the task name). This will do it. I hope this solves your situation.

Best Regards,

[Yudel RosalesKeymaster]

For the error that you are getting do rebuild/verify on your company file please.

[dnguyenParticipant]

Thank you for the response.

For task scheduler, I noticed that there’s a “Repeat task” option. If there a way to just have OpenSync run continuously for the set duration?

As for the error, I’ve done a rebuild and a verify before but I still receive the error.

[Yudel RosalesKeymaster]

Can you check on QuickBooks this for me please? Go to Edit->Preferences, on the left side of the windows click on “Integrated Applications” then select “Company Preferences” tab and make sure that “Don’t allow any applications to access this company file” check-button is unchecked. See attached for references.

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[dnguyenParticipant]

Yes, I have it unchecked already.

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[Yudel RosalesKeymaster]

Does the user that you are using to connect to OpenSync has admin privilege and it is only used by OpenSync?

[dnguyenParticipant]

Yes, that is correct.

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