OpenSync not working after migrating system to a new hard drive

[Howard KatzPremium Member]

Running OpenSync 3.0.18 with QuickBooks Enterprise V17R9. Platform was Server 2008R2, upgraded to Server 2012 R2, then migrated the system to a new M.2 SSD. OpenSync initially didn’t show as registered, but was fine when I uninstalled / reinstalled the OpenSync – with the same Registration number. Unfortunately, it no longer seems to be recognized by QBE. When I run jobs (which always used to run successfully), I now get the errors, please see attached screen grabs of the OpenSync and QuickBooks logs.

How do I resolve this?

Thanks,
Howard Katz

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[Yudel RosalesKeymaster]

You have to open each company file on QB and try to add it in order to re-authorize OpenSync to connect to it. If that doesn’t work, you have to delete company file and re-add it.

[Howard KatzPremium Member]

Removed all Tasks associated with one of our QuickBooks files.
Removed that File from OpenSync.
Tried to add it back.
– QuickBooks crashes!
Removed OpenSync as an authorized application, try again
– Application added successfully, then
– QuickBooks crashes!

Event Viewer (Application) shows the following error every time this happens:

Event ID: 1000
Source: Application Error
Task Category: (100)

Faulting application name: qbw32.exe, version: 27.0.4009.2702, time stamp: 0x5a80c1c9
Faulting module name: MSVBVM60.DLL, version: 6.0.98.15, time stamp: 0x49b01fc3
Exception code: 0xc0000005
Fault offset: 0x000e49ad
Faulting process id: 0x1a68
Faulting application start time: 0x01d3d311747e7dd3
Faulting application path: C:\Program Files (x86)\Intuit\QuickBooks Enterprise Solutions 17.0\qbw32.exe
Faulting module path: C:\Windows\SYSTEM32\MSVBVM60.DLL
Report Id: f57f51d7-3f04-11e8-80c9-3417ebc4b07d
Faulting package full name:
Faulting package-relative application ID:

Details:
qbw32.exe
27.0.4009.2702
5a80c1c9
MSVBVM60.DLL
6.0.98.15
49b01fc3
c0000005
000e49ad
25c0
01d3d31120c3e0d3
C:\Program Files (x86)\Intuit\QuickBooks Enterprise Solutions 17.0\qbw32.exe
C:\Windows\SYSTEM32\MSVBVM60.DLL
93613af1-3f04-11e8-80c9-3417ebc4b07d

I removed and reinstalled OpenSync (3.0.18), same issue.
I had removed and reinstalled QuickBooks a couple of days previous, so all software is shiny and new.

Help?

[Howard KatzPremium Member]

Problem persists after re-registering msvbvm60.dll

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[Howard KatzPremium Member]

Please ignore the attachment in the last post, I originally had issues with regsvr32.dll (the image) which were resolved simply by running from an elevated command prompt.

[Yudel RosalesKeymaster]

Did you get it together then?

[Howard KatzPremium Member]

No! The only “reversal” was on the inability to register MSVBVM60.DLL.

This is a critical problem affecting a production system, so any help would be greatly appreciated.

[Yudel RosalesKeymaster]

But on your logs the application that is having the issue is QB:
Faulting application name: qbw32.exe, version: 27.0.4009.2702, time stamp: 0x5a80c1c9

[Howard KatzPremium Member]

The new hard drive was not the issue; I believe that upgrading to Server 2012 R2 was.
See http://synergration.com/forums/topic/error-could-not-start-quickbooks-2147220472/
I was getting this error as well.
Long story short: We restored the previous operating environment (Server 2008R2 Standard Edition) from Disaster Recovery Backup, and everything is working perfectly again.

Is

anyone

out there running OpenSync 3.0 on Server 2012R2 successfully?

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