This topic contains 8 replies, has 2 voices, and was last updated by Howard Katz 4 years, 1 month ago.
Running OpenSync 3.0.18 with QuickBooks Enterprise V17R9. Platform was Server 2008R2, upgraded to Server 2012 R2, then migrated the system to a new M.2 SSD. OpenSync initially didn’t show as registered, but was fine when I uninstalled / reinstalled the OpenSync – with the same Registration number. Unfortunately, it no longer seems to be recognized by QBE. When I run jobs (which always used to run successfully), I now get the errors, please see attached screen grabs of the OpenSync and QuickBooks logs.
How do I resolve this?
Thanks,
Howard Katz
You have to open each company file on QB and try to add it in order to re-authorize OpenSync to connect to it. If that doesn’t work, you have to delete company file and re-add it.
Removed all Tasks associated with one of our QuickBooks files.
Removed that File from OpenSync.
Tried to add it back.
– QuickBooks crashes!
Removed OpenSync as an authorized application, try again
– Application added successfully, then
– QuickBooks crashes!
Event Viewer (Application) shows the following error every time this happens:
Event ID: 1000
Source: Application Error
Task Category: (100)
Faulting application name: qbw32.exe, version: 27.0.4009.2702, time stamp: 0x5a80c1c9
Faulting module name: MSVBVM60.DLL, version: 6.0.98.15, time stamp: 0x49b01fc3
Exception code: 0xc0000005
Fault offset: 0x000e49ad
Faulting process id: 0x1a68
Faulting application start time: 0x01d3d311747e7dd3
Faulting application path: C:\Program Files (x86)\Intuit\QuickBooks Enterprise Solutions 17.0\qbw32.exe
Faulting module path: C:\Windows\SYSTEM32\MSVBVM60.DLL
Report Id: f57f51d7-3f04-11e8-80c9-3417ebc4b07d
Faulting package full name:
Faulting package-relative application ID:
Details:
qbw32.exe
27.0.4009.2702
5a80c1c9
MSVBVM60.DLL
6.0.98.15
49b01fc3
c0000005
000e49ad
25c0
01d3d31120c3e0d3
C:\Program Files (x86)\Intuit\QuickBooks Enterprise Solutions 17.0\qbw32.exe
C:\Windows\SYSTEM32\MSVBVM60.DLL
93613af1-3f04-11e8-80c9-3417ebc4b07d
I removed and reinstalled OpenSync (3.0.18), same issue.
I had removed and reinstalled QuickBooks a couple of days previous, so all software is shiny and new.
Help?
Problem persists after re-registering msvbvm60.dll
Please ignore the attachment in the last post, I originally had issues with regsvr32.dll (the image) which were resolved simply by running from an elevated command prompt.
Did you get it together then?
No! The only “reversal” was on the inability to register MSVBVM60.DLL.
This is a critical problem affecting a production system, so any help would be greatly appreciated.
But on your logs the application that is having the issue is QB:
Faulting application name: qbw32.exe, version: 27.0.4009.2702, time stamp: 0x5a80c1c9
The new hard drive was not the issue; I believe that upgrading to Server 2012 R2 was.
See http://synergration.com/forums/topic/error-could-not-start-quickbooks-2147220472/
I was getting this error as well.
Long story short: We restored the previous operating environment (Server 2008R2 Standard Edition) from Disaster Recovery Backup, and everything is working perfectly again.
Is
out there running OpenSync 3.0 on Server 2012R2 successfully?
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