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This topic contains 1 reply, has 2 voices, and was last updated by  Yudel Rosales 2 years, 10 months ago.

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  • April 10, 2018 at 2:00 pm #63326

    Kevin
    Participant

    Recently received new error when syncing QuickBooks to our SQL Server database once it reaches a particular table during the sync process. Error as follows:

    ExecuteBackground Error: Key Column information is insufficient or incorrect. Too many rows were affected by update. vbcrif& (Please reconnect to your database server and try again).

    I was unable to locate the trace xml file and could not see any immediate issues. Any ideas?

    Thanks!

    April 11, 2018 at 1:21 pm #63333

    Yudel Rosales
    Keymaster

    Can you attached your log files if you are running OpenSync v2 please? If yo are running OpenSync v3, on the main windows go to Help->Send Diagnostics

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