OpenSync 3.0 upgrade - installation pkg not opening, download times out - QuickBooks API / Integration Forums

OpenSync

This topic contains 7 replies, has 2 voices, and was last updated by Yudel Rosales 1 year, 8 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)

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July 5, 2019 at 5:50 am #65542

mdwyer
Participant
Tried to upgrade OpenSync from 3.0.19 to latest. Install pkg would not open. I went to account and tried to download OpenSync again, and the link under my account (http://download.synergration.com/opensyncv3/opensync3.msi) times out.
?
Matt
July 5, 2019 at 11:39 am #65544

Yudel Rosales
Keymaster
Please uninstall the current version and install the new one.
Link: http://download.synergration.com/opensyncv3/opensync3.msi
Make sure that you are running OpenSync 3.0.25 which is the latest.
July 5, 2019 at 11:47 am #65546

mdwyer
Participant
Your download site is NOT RESPONDING, so I can’t download.
This site can’t be reached download.synergration.com
I did uninstall sadly, so now nothing is installed and nothing can be downloaded. Two bad things.
July 5, 2019 at 1:00 pm #65548

Yudel Rosales
Keymaster
yes, you are right about the server. I already passed that issue along. Can you give your order number, please? So, I can see your email and send you the installer through email.
July 5, 2019 at 1:23 pm #65550

mdwyer
Participant
Order #16892 September 10, 2017
July 8, 2019 at 3:20 pm #65554

Yudel Rosales
Keymaster
the server is working now. Can you try again, please?
July 8, 2019 at 4:00 pm #65558

mdwyer
Participant
That works now, thank you. I did the install and we are up and running.
July 9, 2019 at 8:10 am #65560

Yudel Rosales
Keymaster
Glad to hear that.
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