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Home Forums OpenSync OpenSync 3.0 upgrade – installation pkg not opening, download times out

This topic contains 7 replies, has 2 voices, and was last updated by  Yudel Rosales 2 months, 1 week ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #65542

    mdwyer
    Participant

    Tried to upgrade OpenSync from 3.0.19 to latest. Install pkg would not open. I went to account and tried to download OpenSync again, and the link under my account (http://download.synergration.com/opensyncv3/opensync3.msi) times out.

    ?

    Matt

    #65544

    Yudel Rosales
    Keymaster

    Please uninstall the current version and install the new one.
    Link: http://download.synergration.com/opensyncv3/opensync3.msi

    Make sure that you are running OpenSync 3.0.25 which is the latest.

    #65546

    mdwyer
    Participant

    Your download site is NOT RESPONDING, so I can’t download.

    This site can’t be reached download.synergration.com

    I did uninstall sadly, so now nothing is installed and nothing can be downloaded. Two bad things.

    #65548

    Yudel Rosales
    Keymaster

    yes, you are right about the server. I already passed that issue along. Can you give your order number, please? So, I can see your email and send you the installer through email.

    #65550

    mdwyer
    Participant

    Order #16892 September 10, 2017

    #65554

    Yudel Rosales
    Keymaster

    the server is working now. Can you try again, please?

    #65558

    mdwyer
    Participant

    That works now, thank you. I did the install and we are up and running.

    #65560

    Yudel Rosales
    Keymaster

    Glad to hear that.

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