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This topic contains 13 replies, has 5 voices, and was last updated by  accounting15 4 months, 2 weeks ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #62850

    accounting15
    Participant

    Do the email notifications apply to scheduled tasks? I get an email when a manually initiated task completes or fails, but I do not get anything for scheduled tasks.

    #62863

    Yudel Rosales
    Keymaster

    It does apply for all the task. Did you get the notifications on the regular tasks?

    #62869

    accounting15
    Participant

    Yes, notifications for regular tasks come through.

    #62871

    Jericho Johnson
    Participant

    Hello,
    I am evaluating OpenSync 3.0.17 and I like what I see so far.

    However, I am experiencing the same issues as @accounting15. When I manually run a task, the notification email is sent, and I receive it.

    But, when any task is run via the scheduler (OSRunner.exe), I do not receive any email notifications, regardless of the task completing with or without errors.

    Additionally, are we able to set up multiple email addresses to receive the notifications, possibly by entering a comma delimited list of addresses?

    On a similar topic, am I able to configure OpenSync to send the email through my own mail server instead of using your mail server? I would prefer these messages go through my own mail server.

    Thanks.

    #62874

    Yudel Rosales
    Keymaster

    I will take a look into that. Sorry for the inconveniences.

    #62879

    accounting15
    Participant

    It would also be helpful to get a notification if Quickbooks has crashed or thrown some sort of error. Sometimes I get notified by my end-users that data doesn’t seem to be refreshing. When I check on the PC running the scheduled task, Quickbooks has aborted and popped up a window that I have to clear before it can run scheduled tasks again.

    #62950

    Yudel Rosales
    Keymaster

    We will work on that update for the next version. Sorry for inconveniences.

    #63200

    accounting15
    Participant

    Hi,

    Is there a timeline for this update?

    Thanks!

    #63221

    Yudel Rosales
    Keymaster

    We are looking forward to the next week.

    #63308

    Kirt Ginner
    Premium Member

    I am just looking at 3.0 update for our systems and having a built in notification for QuickBooks crashing would be great! I have a script written to alert me based on an error code for a crash but it is not always perfect.

    Any update?

    #63380

    Yudel Rosales
    Keymaster

    For QuickBooks crashing you can always look into the qbsdklog.txt

    #63520

    accounting15
    Participant

    Hey @kirt Ginner, what kind of script are you using to alert you of QB crashes?

    Thanks!

    #63880

    joe10
    Participant

    I would like to add on to this – when a task is run via OSRunner.exe, notifications are NOT sent. Do you know when this issue will be fixed? Is there a workaround? I don’t want to constantly log into this server to know whether or not sync is working.

    #64668

    accounting15
    Participant

    Are there any updates on when this feature might be available? thanks!

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