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Home Forums OpenSync Names Not Populating…feature is not enabled… HRESULT=0x80040527

This topic contains 3 replies, has 2 voices, and was last updated by  accounting14 4 years, 7 months ago.

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  • #13099

    accounting14
    Participant

    My Environment:

    Azure SQL V12 Server
    SQL Server Native Client 11.0
    Windows Server 2012 R2
    Quickbooks Enterprise 16
    OpenSync 2.0.67

      All tables associated with QB Names Lists

    , including Customer, Vendor, and Employee Tables are completely empty on running “Populate from Quickbooks” sync tasks. Refresh tasks yield the same result.

    Sales Orders Enabled, OpenSync given Admin Access + Sensitive Information Access in QB ‘Integrated Applications’

    Searching the forums, all responses indicate the below logs are a non-critical error. Oddly, no responses I’ve seen seem to resolve similar problems by other posters.

    Sync Logs are always follows:

    20151219.143859 I 6052 QBSDKProcessRequest Application named ‘OpenSync’ starting requests (process 4640).
    20151219.143859 I 6052 SpecVersion Current version of qbXML in use: 13.0
    20151219.143859 I 6052 QBSDKMsgSetHandler QUERY: Customer Job
    20151219.143859 I 6052 CustomerStorage::DoQuery Setting iterator chunk size to 100
    20151219.143859 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 E 6052 CustomerStorage::BuildTheRetObject This feature is not enabled or not available in this version of QuickBooks. HRESULT=0x80040527
    20151219.143900 I 6052 QBSDKMsgSetHandler Request completed successfully.
    20151219.143900 I 6052 MsgSetHandler Finished.
    20151219.143900 I 6052 QBSDKProcessRequest Application named ‘OpenSync’ finishing requests (process 4640), ret = 0.
    20151219.143900 I 4640 RequestProcessor Connection closed by app named ‘OpenSync’
    20151219.143900 I 4640 RequestProcessor ========== Ended Connection ==========
    20151219.143900 I 4640 RequestProcessor Connection closed by app named ‘OpenSync’
    20151219.143900 I 4640 RequestProcessor ========== Ended Connection ==========

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    #13103

    accounting14
    Participant

    Update: This issue was resolved by following the steps in this post:

    http://synergration.com/forums/topic/customer-table-not-populating/

    #13116

    accounting15
    Participant

    This link goes to a page not found error.

    #13117

    accounting14
    Participant
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