We use the software to input tracking numbers into a customers invoice. It has been working. But, we noticed that at least for the last two days (Friday and Monday) – our invoices did not update, yet the UPDATE in STATUS is gone. I didn’t know about this, so I didn’t check Trace Updates. What else can I look for? The UPDATE operation shows ‘COMPLETED’ without any errors; yet data is not transferring.
Not sure if this is somehow related to my other post about the customer table not populating; but I don’t think it is. Some of the customers who’s invoices did not update, are populated in the table, and some are not.