InvoiceLineDetail not syncing. - QuickBooks API / Integration Forums

Tagged: Table not syncing

This topic contains 5 replies, has 2 voices, and was last updated by Yudel Rosales 1 month, 4 weeks ago.

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November 20, 2020 at 12:20 pm #67711

Gary.hanna
Participant
We noticed today that InvoiceLineDetail stopped syncing after installing 3.0.26. Is there a known bug or something we should be looking at? We refresh from Quickbooks the invoice table every 30 minutes and refresh from Quickbooks all tables every day. Manually running the refresh doesn’t make any difference.
November 25, 2020 at 2:49 pm #67721

Yudel Rosales
Keymaster
no, there is no bug that is known. make sure that OpenSync is running as admin. Also, you can try re-authorization.
November 25, 2020 at 4:01 pm #67729

Gary.hanna
Participant
I am running as an admin. I tried populate the Invoice table from Quickbooks and still, the InvoiceLineDetail is not working. The invoices worked but no details. What is re-authorization?
November 25, 2020 at 4:54 pm #67730

Gary.hanna
Participant
I reauthorized Quickbooks and still the same problem. My invoicelinedetail still isn’t working.
December 1, 2020 at 10:42 pm #67737

Yudel Rosales
Keymaster
You will have to remove OpenSync from the company file. See attached. Then with the company file open on QB with the user that you want to use to authorize OpenSync to connect to the company file on single-user mode. You go and right-click the company file root on OpenSync UI the add. It will re-authorize OpenSync to connect again. Try this and let me know, please
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January 7, 2021 at 10:11 am #67813

Yudel Rosales
Keymaster
Run a rebuilt and verify on your company file. That could help.
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