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Home Forums OpenSync Failed: The ticket parameter is invalid.:-2147221504 & Scheduler will not update

This topic contains 5 replies, has 3 voices, and was last updated by  Yudel Rosales 1 year ago.

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  • #66570

    rferrilli
    Premium Member

    I am a premium support client.

    Failed: The ticket parameter is invalid.:-2147221504

    Attempted a full update and received the following message.

    Failed: The ticket parameter is invalid.:-2147221504

    On version 3.0.28

    The scheduler will not update

    Since version 3.0.28 is running slower than previous versions, I tried setting the repeat every 1 day to 7:00 pm from 9:15 pm. It’s next scheduled time to run is 9:15 pm, which it is supposed to be 7:00 pm.

    I have older support tickets that have not been responded too.

    Thank you,
    Robert

    #66577

    Yudel Rosales
    Keymaster

    Sorry for the late response. It seems like someone else is connected with the same user name from a different computer. Or you have two company file open.

    #66760

    adams
    Premium Member

    I’m having a similar problem. I’m pretty sure that no one else is using the same user name. It only happens with the Transaction table and that’s been after other tables have update from QB to SQL in the same task. I sent in the logs from the OpenSync app a few days ago and haven’t heard anything back.

    Can you please help?

    Adam

    2020-02-06 21:07:30 0 BackWorker Processing table: Transaction
    2020-02-06 21:21:14 -2147220467 BackWorker ExecuteBackground Error: The ticket parameter is invalid.: in table transaction
    2020-02-06 21:21:14 -2147417836 BackWorker CloseQbConnection: Close Connection Error: No such interface supported

    #66794

    Yudel Rosales
    Keymaster

    Are you trying to connect to QuickBooks online?

    #66799

    adams
    Premium Member

    No. Latest version of enterprise.

    #66849

    Yudel Rosales
    Keymaster

    Can you post the log files, please?

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