Failed: The ticket parameter is invalid.:-2147221504 & Scheduler will not update

[rferrilliPremium Member]

I am a premium support client.

Failed: The ticket parameter is invalid.:-2147221504

Attempted a full update and received the following message.

Failed: The ticket parameter is invalid.:-2147221504

On version 3.0.28

The scheduler will not update

Since version 3.0.28 is running slower than previous versions, I tried setting the repeat every 1 day to 7:00 pm from 9:15 pm. It’s next scheduled time to run is 9:15 pm, which it is supposed to be 7:00 pm.

I have older support tickets that have not been responded too.

Thank you,
Robert

[Yudel RosalesKeymaster]

Sorry for the late response. It seems like someone else is connected with the same user name from a different computer. Or you have two company file open.

[adamsPremium Member]

I’m having a similar problem. I’m pretty sure that no one else is using the same user name. It only happens with the Transaction table and that’s been after other tables have update from QB to SQL in the same task. I sent in the logs from the OpenSync app a few days ago and haven’t heard anything back.

Can you please help?

Adam

2020-02-06 21:07:30 0 BackWorker Processing table: Transaction
2020-02-06 21:21:14 -2147220467 BackWorker ExecuteBackground Error: The ticket parameter is invalid.: in table transaction
2020-02-06 21:21:14 -2147417836 BackWorker CloseQbConnection: Close Connection Error: No such interface supported

[Yudel RosalesKeymaster]

Are you trying to connect to QuickBooks online?

[adamsPremium Member]

No. Latest version of enterprise.

[Yudel RosalesKeymaster]

Can you post the log files, please?

[Author]

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