I am attempting to update OpenSync 2.0 to the latest 2.0 version which requires uninstallation first. Working on a Windows Server 2008 r2 I receive the error:
The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.”
I am able to uninstall other software packages without any issues.
Any other reports of this behavior? Solutions?
No, we don’t have another report of this issue. Did you get fixed?
No, I have been unable to move past this so far.
Can you offer manual uninstallation steps? I am having no issues uninstalling other applications.
It is just uninstall it like any other software. There is no specification to uninstall it. It seems like your computer system is corrupted.
I thought that might be your answer. The computer system is not corrupted as it can uninstall any other app that I have tried. It is ONLY OpenSync that is having this issue.
Did you try to repair it?
I was able to determine that it indeed was a local system issue. Msiexec.exe was in my system32 directory, but somehow was missing from the SysWOW directory. I copied the file from another Windows 2008 R2 server I have and was able to complete the uninstallation without issue.
I am glad that you could find that out. I knew that it was something on your OS that wasn’t right. Thanks for letting us know about it.
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