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This topic contains 1 reply, has 2 voices, and was last updated by  Yudel Rosales 5 months, 2 weeks ago.

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  • #64460

    Adam
    Participant

    Running the latest version of OpenSync (3.0.21), and Quickbooks 18. Recently we have seen a change in the OpenSync process. It hangs when trying to query the transactions in the Quickbooks file and then finally errors out with the message “An internal QuickBooks error occurred while trying to access the QuickBooks company data file.:-2147220452”.

    I have run both “Verify” and “Rebuild” on the file and it comes back clean from QB itself.

    We have also noticed that in the database for the fields “TimeCreated” and “TimeModified” we are getting NULL instead of actual dates.

    #64468

    Yudel Rosales
    Keymaster

    Please send the log files. On the main windows go to Help->Send Diagnostics. Do this right after running the task.

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