We were able to upload the latest invoices from QB to Remote MySQL Database but not the customers.
OpenSync generated this error when we tried to repopulate the customers:
2018-06-07 12:43:12 -2147467259 ModAccess ERROR: [MySQL][ODBC 5.1 Driver][mysqld-5.5.5-10.2.15-MariaDB]Lock wait timeout exceeded; try restarting transaction(GenDeleteTable in table customer )
2018-06-07 12:51:33 0 ModAccess ERROR: (GenMakeDBRecs: [MySQL][ODBC 5.1 Driver][mysqld-5.5.5-10.2.15-MariaDB]Lock wait timeout exceeded; try restarting transaction: . PreferredDeliveryMethod in table customer Email 80022529-1527018694 – FullName: .)
2018-06-07 12:51:33 0 ModAccess Populate Error: [MySQL][ODBC 5.1 Driver][mysqld-5.5.5-10.2.15-MariaDB]Lock wait timeout exceeded; try restarting transaction & (Please reconnect to your database server and try again.)
Please help. Also let me know if you have any support number to contact.
