OpenSync

Home Forums OpenSync Budget & Forecast > Balance Sheet Overview Report to DB

This topic contains 1 reply, has 2 voices, and was last updated by  Tom Crawford 3 years, 4 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #14103

    gbronson
    Premium Member

    I’m trying to import a report into SQL. The report is in Budgets & Forecasts, and I’m trying to get the Profit & Loss Budget vs Actual data into SQL. When I run it I get an error stating that the provided budget type is invalid for the required budget report: 3153. I have another report that I run and it is ok. But all of the reports in Budgets & Forecasts give me the error. I have submitted diagnostics to you via email on May 17th but received no answer. I have priority forum support so I guess I will try to submit my problem here.

    Another problem I have is after I create a new task (report updates) in OpenSync and save I can’t make changes to it. Today I was able to make a change one time but now when I want to make a change a message tells me I need to be logged into the company file to make these changes. I am logged into the company file. I have to delete the task and start over – very annoying..

    Where do priority forum members post? Is it here?

    #14105

    Tom Crawford
    Keymaster

    This is the proper channel to submit priority forum support requests. We will need you to enable the program feature “Trace Reports”. Then re-run the task and post a copy of the file c:\Program Data\Synergration\OpenSync\Logs\Report.XML in a zipped format. Once we see that we should be able to diagnose the problem.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.