OpenSync

Home Forums OpenSync After update to ver. 3.0.29 I am getting an "Unhandled Exception" error

This topic contains 24 replies, has 7 voices, and was last updated by  Yudel Rosales 2 months, 3 weeks ago.

Viewing 10 posts - 16 through 25 (of 25 total)
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  • #67821

    Doug Cunningham
    Premium Member

    Having same issue on multiple pcs. Running QB v21, windows 10. NullReferenceException. How do we resolve this issue. Did not happen in v2 of your software

    #67825

    Yudel Rosales
    Keymaster

    We are looking into it? I will keep you posted. Sorry for the inconveniences

    #67832

    kris.w
    Participant

    Can you provide a link to download the older version so I can revert it back until this is fixed? I recently updated from 3.0.26 and is having the same issue. For me, it’s happen to me if I click on any other task name on the left pane (not even edit or delete) while the sync is running.

    #67846

    Doug Cunningham
    Premium Member

    Yudel. What is the hold up? If you need someone to work with, I’m a developer also. You can have access to anything you need. This is a common null reference in your code someplace. I can successfully use the new version, by restarting the app every time it crashes, so that is at least useable.

    I paid for the support, and the premium support on top of that. Can we get an update pls, other than you are looking into this.

    #67849

    Mike
    Participant

    I am having the same issue. Basically, you get to right-click and “Run” any task on the menu once – any subsequent right-clicks *anywhere* in the menu causes an error (see attached screen clip)

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    #67855

    Yudel Rosales
    Keymaster

    I just released OpenSync 3.0.31. The bug should be fixed. Let me know, please
    Link: http://download.synergration.com/opensyncv3/opensync3.msi

    #67860

    Daniel Capps
    Premium Member

    Yudel,

    The new release OpenSync 3.0.31 appears to have fixed the issue for me.

    Thanks!

    #67861

    Yudel Rosales
    Keymaster

    Great news. Thanks for letting me know.

    #67864

    Doug Cunningham
    Premium Member

    Repeat of everyone else. Thank you very much. Fixed.

    #67865

    Yudel Rosales
    Keymaster

    Thanks to you all

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